Politique de remboursement
Thanks for shopping at WRISTOR.
If you're not entirely satisfied with your purchase, we're here to help.
Returns
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Return period: We accept returns within 30 days of delivery. If 30 days have passed since you received the item, we unfortunately can’t offer a refund or exchange.
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Product condition: To be eligible for a return, the item must be unused and in the same condition as received, with original packaging.
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How to start a return: Contact us first before sending anything back. Use the “Contact Us” page or email us at support@wristor.store for return authorization and instructions.
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Return address: Please do not send returns to the sender’s address on the original package. We will provide the correct return address via email.
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Return shipping:
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If the item is defective or damaged, we’ll cover return shipping.
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If you simply change your mind or are not satisfied, you’ll be responsible for return postage.
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Refunds
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Approval process: Once we receive and inspect the returned item, we’ll notify you of the status.
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Refund method: If approved, your refund will be issued to your original payment method (Credit Card or PayPal).
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Timing: Refunds are typically processed immediately or within a few business days, depending on your card issuer.
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Shipping costs: If the return is due to a product defect, shipping fees will be refunded. For non-defective items, shipping costs are non-refundable.
We're always here to help.
If you have any questions, contact us at support@wristor.store